What is your return policy?

Return any item* 
for any reason.

If you’re not happy, please let us know. We’ll handle your issue on a case-by-case basis to make it right.

To expedite your request, please include the following:

1. Your order number

2. A brief description of the problem

3. A photo illustrating the issue

4. Your preference for a replacement or a refund

*Excludes Commissioned Original Art

Which payment methods do you accept?

PayPal, Credit Card, and Square App

Exchange or get credit for a gift.

Did you receive a PaperDecorMore gift that isn't quite right? We're certain you can find something better suited to your taste and personal style. Either exchange your gift for another item of equal or lesser value or receive a credit for future use.

Contact Us to request an exchange or credit with the following information:

1. The "ship to" name on your package

2. The item you received

3. Your preference for an exchange or credit

4. If exchange, the item you’d like instead

Original shipping charges will not be credited nor included in the exchange.
We do not offer refunds on gift items.

Placing a custom invitation order?

  • Fast printing

  • Unique designs

  • Coordinating paper goods

  • Expedited Shipping

Expedited orders are available for an additional charge.

Ordering & Proofing

Below is a summary of our ordering and proofing process

for customized stationary.

1. Customize

 Complete the questionnaire with all your customized items, then complete your wording. PDM will create a listing for your order. 

2. Proofs

 Personalized proofs designed in your colors and wording will be emailed within 2 business days for your review. 

3. Revisions

 You'll work 1 on 1 with your specialized designer to perfect your stationary. Wording, colors,and minor layout adjustments can be completed. 

4. Approval

 Once you're happy with your proofs, you give your final approval via email. We don't print until you say so! 

5. Printing

 Your order will be delicately printed with precision. Standard printing and assembly takes 6 business days. 

6. Delivery

 Your order will be carefully packaged and shipped via the shipping method of your choice. 

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Serving southern california

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